Privacy Policy

1. OUR COMMITMENT TO YOUR PRIVACY

Our Privacy Policy tells you what personally identifiable information The Holistic Facial Studio may collect from you, how The Holistic Facial Studio may process your personally identifiable information, how you can limit our use of your personally identifiable information, and your rights to obtain, modify and/or delete any personally identifiable information The Holistic Facial Studio has collected from you.  

 2. INFORMATION WE COLLECT

2.1 Information you provide The Holistic Facial Studio

The Holistic Facial Studio collects personal information when you request information about our services or otherwise voluntarily provide such information through our website.

Generally, you will have control over the amount and type of information you provide to us when using our website.

As a visitor you can browse our website to find out more.

 2.2 Information Collected Automatically

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

  • Information about your browser, network and device

  • Web pages you visited prior to coming to this website

  • Web pages you view while on this website

  • Your IP address

Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyses the data in a de-personalised form.

 2.3 Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

 2.4 Other Automatically-Gathered Information

The Holistic Facial Studio may automatically record information when you visit its website, including the URL, IP address, browser type and language, and the date and time of your visit. The Holistic Facial Studio uses this information to analyse trends among its users/customers to help improve its website or customise communications and information that you receive from us. If combined with other information we know about you from previous visits, the data possibly could be used to identify you personally, even if you are not signed into our website.

 2.5 Squarespace Analytics

This website collects personal data to power our site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.

3. HOW INFORMATION IS USED

When The Holistic Facial Studio uses or processes personal data about you, it does so only as necessary to provide the services you use or otherwise with your consent, to comply with applicable law, or to fulfil other legitimate interests of you or us as described in this Policy.  Through our website, you will be provided with the choice of which types of communications you will receive with us, and the ability to change those choices whenever you want.

When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information like your:

  • Name

  • Email address

  • Phone number

  • Details relating to your appointment (for example, who referred you)

  • Files you uploaded

We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.

 3.1 Information we process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, you provide your consent to us to process information that may be personally identifiable information.

Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of Cookies or to receive communications from us.

We continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists.  

 You may withdraw your consent at any time by instructing us using the contact information at the end of this Policy. However, if you do so, you may not be able to use our website further.

 3.2 Legally Required Releases of Information

We may be legally required to disclose your personally identifiable information, if such disclosure is (a) required by law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of our company, clients, third party partners, employees, and affiliates.

 4. OBTAINING, CHANGING OR DELETING YOUR INFORMATION

Access to your personal information

To obtain a copy of all information The Holistic Facial Studio maintains about you, you may send us a request using the contact information at the end of this Policy or, if available, through a tool on our website.  After receiving the request, we will tell you when we expect to provide you with the information, and whether we require any fee for providing it to you.

 Remove or Change your Information

If you wish us to remove or change personally identifiable information that you have provided us you may contact us via the contact information or if available through a tool on our website.

 Verification of your Information

When we receive any request to access, edit or delete personally identifiable information, we will first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

 5. RETENTION PERIOD FOR PERSONAL DATA

Except as otherwise mentioned in this Policy, The Holistic Facial Studio keeps your personally identifiable information only for as long as required:

•   To provide you with the products you have requested, or otherwise to perform or enforce a contract between us;

•   To continue to provide the best possible user experience to visitors who return to our website to collect information;

•   To comply with other law, including for any period demanded by tax authorities; or

•   To support a claim or defense in any court or in any legal, regulatory or administrative proceeding.

 6. LIMITATION OF LIABILITY

You assume the sole risk of transmitting your information as it relates to the use of this website, and for any data corruptions, intentional interceptions, intrusions or unauthorised access to information, or of any delays, interruptions to or failures preventing the use this website. In no event shall we be liable for any direct, indirect, special, consequential or monetary damages, including fees, and penalties in connection with your use of materials posted on this website or connectivity to or from this site to any other site.

 7. PROTECTING YOUR CHILD’S PRIVACY

Even though our website is not designed for use by anyone under the age of 18, we realise that a child may attempt to access the website. We do not knowingly collect personally identifiable information from a child. If you are a parent or guardian and believe your child is using our website, please contact us. We may ask for proof of identification before we remove any information to prevent malicious removal of information. If we discover on our own that a child is accessing our website, we will delete the information as soon as we discover it, we will not use the information for any purpose, and we will not disclose the information to third parties. You acknowledge that we do not verify the age of our users nor do we have any liability to do so. If you are a child, please seek the permission of a parent or guardian before accessing the website.

 8. RIGHTS

If you are a registered user of our website, you may have certain rights. The law may permit you to request that we:

•   Provide you the categories of personal information we have collected or disclosed about you in the last twelve months; the categories of sources of such information; the business or commercial purpose for collecting or selling your personal information; and the categories of third parties with whom we shared personal information.

•   Provide access to and/or a copy of certain information we hold about you.

•   Delete certain information we have about you.

You may have the right to receive information about the financial incentives that we offer to you, if any. You also have the right to not be discriminated against for exercising certain of your rights.

 9. CHANGES TO OUR PRIVACY POLICY

The Holistic Facial Studio reserves the right to change this privacy policy at any time. If we decide to change this Privacy Policy, we will post those changes on the website so our users are always aware of what information we collect, use, and disclose. In all cases, your continued use of our website after any change to this Privacy Policy will constitute your acceptance of such change.

 10. ACCEPTANCE

By accessing our site you have willingly accepted the terms of this Privacy Policy.